FAQ

We’ll provide you with an estimated delivery date when you place your order. Estimated delivery dates vary due to carrier shipping practices, delivery location, and your order items. When we use independent carriers to deliver orders, we base the estimated delivery dates upon information provided to us by the independent carriers. Products may be delivered in separate shipments.

For your security and protection, it’s best to have someone available to sign your order between 9 am and 5 pm, Monday through Friday, excluding holidays. Our drivers’ delivery routes change from day to day, so there is no way to determine the exact time your order will be delivered.

Currently, we ship only across Malaysia.

Yes, our team carefully controls the suppliers’ goods quality to meet all standards and safety requirements.

Yes. Although before that, we recommend you contact us and provide you with further instructions.